Product & Quality
What kind of products does 21+ Boutique offer?
21+ Boutique offers modern, comfort-focused fashion with an emphasis on oversized silhouettes and premium everyday wear for women and men.
What fabric is used in your oversized T-shirts?
We use carefully selected, high-quality fabrics that are soft, breathable, and durable, ensuring long-lasting comfort and everyday wearability.
Are your products suitable for all seasons?
Yes. Our oversized T-shirts are designed to be breathable and comfortable, making them suitable for year-round wear.
Will the color or print fade over time?
Our products are made using high-quality dyes and printing techniques. With proper care, fading is minimal.
Where are your products made?
Our products are designed and produced in India, following strict quality checks at every stage.
Sizing & Fit
Are your oversized T-shirts unisex?
Yes. Our oversized fits are designed to be worn by all genders and styled in multiple ways.
How do I choose the right size?
Each product page includes a detailed size guide. For a relaxed oversized look, choose your usual size. For a more fitted look, consider sizing down.
What if I order the wrong size?
No worries. We offer easy size exchanges, subject to our exchange policy.
Do oversized T-shirts shrink after washing?
Our fabrics are pre-treated to minimize shrinkage. Following the recommended wash care instructions will help maintain the original fit.
Orders, Shipping & Delivery
How long does it take to process an order?
Orders are usually processed within 24–48 business hours.
What is the delivery timeline?
Delivery typically takes 7–10 business days, depending on your location.
Do you ship across India?
Yes, we currently ship to most locations across India.
Can I track my order?
Yes. Once your order is shipped, you’ll receive tracking details via email or SMS.
Payments
What payment methods do you accept?
We accept UPI, credit cards, debit cards, net banking, wallets, and other secure online payment methods.
Is Cash on Delivery (COD) available?
COD availability depends on your location and order value. Available options will be shown at checkout.
Are online payments safe?
Yes. All payments are processed through secure and trusted payment gateways.
Returns & Exchanges
Do you offer returns or exchanges?
Yes. We offer hassle-free returns or exchanges in case of size issues or damaged products, as per our policy.
How do I initiate a return or exchange?
You can contact our support team via email with your order details, and we’ll guide you through the process.
When will I receive my refund?
Refunds are processed after the returned product passes quality inspection and are usually completed within 5–7 business days.
Support & Contact
How can I contact 21+ Boutique?
You can reach us via email at support@21plusboutique.com or through our Contact Us page.
What are your customer support hours?
Our support team is available Monday to Saturday, 10:00 AM – 7:00 PM (IST).
Do you respond on weekends or holidays?
We do not operate on Sundays or public holidays, but we respond to all queries on the next working day.
Collaborations & Wholesale
Do you collaborate with creators or brands?
Yes. We’re open to collaborations that align with our brand values.
How can I inquire about wholesale or bulk orders?
Please email us at support@21plusboutique.com with your requirements.